Accessibility
Digital Accessibility Statement
Primus is working to ensure that all Primus digital properties are accessible for all partners and customers. Primus efforts to improve digital usability and accessibility are guided by recommendations established by the World Wide Web Consortium (W3C), which includes the currently approved https://www.w3.org/WAI/standards-guidelines/wcag/ (WCAG) Levels A and AA. We are also firmly dedicated to complying with the Americans with Disabilities Act (ADA) 2010, U.S. Section 508 of the Rehabilitation Act of 1973 (or “Section 508” 36 CFR 1194), the Accessible Canada Act (ACA), and the Accessibility for Ontarians with Disabilities Act (AODA).
Our efforts are ongoing as we continue to develop our digital accessibility program, which includes coordination with internal and external accessibility partners, as well as designing, developing, and testing Primus digital properties for accessibility.
Contact
If you:
- Would like more information about Primus digital accessibility efforts
- Have other accessibility questions or feedback
- Are a customer with a disability, or an individual assisting someone with a disability, that is experiencing issues accessing any Primus digital channel,
Please visit our Contact Us page.
Disclaimer
Please be aware that our efforts to maintain accessibility and usability are ongoing. While we strive to make the Primus website and mobile apps as accessible as possible some issues may be encountered by different assistive technology as the range of assistive technology is wide and varied. We appreciate your understanding.
Last updated: [2023-12-05]