Customer Service

Shoot us an email and we’ll answer your Customer Service, Technical and any other questions you may have. For the quickest answer, contact us during regular business hours Monday through Friday from 8am to 5pm MST.

CUSTOMER SERVICE

Monday – Thursday
8:00 AM – 5:00PM MT

Friday
8:00 AM – 4:00PM MT

Click here to contact customer service

Are you a Primus Wholesale Business Partner? Click here

See our full warranty policy here

INTERNATIONAL DISTRIBUTORS

Austria

Fenix Outdoor Austria Italy GmbH
Tel. +43 (0) 512 79 34 18
info@fenixoutdoor.at

Benelux

Fjällräven BV
Tel: +3136 5359401
Fax: +3136 5386340
dennis.deloo@fjallraven.se

Canada

Red Pine Outdoor Equipment
Tel: 613.723.2136
Toll-free: 800.361.0504
Fax: 613.723.1014
Toll-free Fax: 800.561.2516
info@redpineoutdoor.com

Croatia

Iglu sport d.o.o.
Tel: +3851/ 3700 434
Fax: +3851/ 3777 082
zagreb@iglusport.hr

Cyprus

Masterdeals
Tel: +357 25 030 282
Fax: +357 25 030 248
bruntoncy@masterdeals.com

Czech Republic

Obchod Outdoor s.r.o.
Tel: +420 481 624 140
Fax: +420 481 624 140
jan.dupal@obchod-outdoor.cz

Finland

Fjällräven OY
Tel: +35898771183
Fax: +358986845400
finland@fjallraven.se

France

Fjällräven BV
Tel: +3136 5359401
Fax: +3136 5386340
dennis.deloo@fjallraven.se

Germany

Primus AB
info-germany@primus.se

Greece

Masterdeals
Tel: +30 211 770 7112
Fax: +30 211 740 8353
bruntongr@masterdeals.com

Hungary

Tel: +3614527255
Fax: +3614527255
hungary@fenixoutdoor.se

India

Asim Industries
104-105,Kirtideep
Nangalraya DDA Complex
New Delhi-110046
Tel: +919899676507
Fax: +91-11-45558017
info@asimindia.com

Ireland

Rosker ltd
Tel: +442392528711
Fax: +442392529108
sales@rosker.co.uk

Norway

Fenix Outdoor Norge AS
Tel: +4761246900
Fax: +4761246901
post@primus.no

Poland

PPH Konimpex-Plus Sp. z.o.o.
Tel: +48 63 249 76 30
Fax: +48 63 249 76 40
konrad.paluszewski@aventura.com.pl

Russia

Petro Primus
Tel: +78123274418
Fax: +78123274418
primus@mail.wplus.net

Slovakia

Trekland s.r.o.
Tel: +421 2 5292 0189
Fax: +421 2 5 292 0189
obchod@trekland.sk

Slovenia

Iglu šport d.o.o.
Tel: +386 1 2412 742
Fax.: +386 1 2412 757
jaka.sefman@iglusport.si

Sweden

Primus AB
Tel: +46856484230
Fax: +46856484240
info@primus.se

Switzerland

Kundert Vario AG
Tel: +41552434320
Fax: +41552434322
info@kundertvario.ch

Turkey

Demos
Tel: +90 216 415 80 87
Fax: +90 216 415 64 83
www.demosmuhendislik.com

Ukraine

Extreme ltd
Tel: +3805727588362
Fax: +380572588361
info@extreme-centre.com

United Kingdom

Rosker ltd
Tel: +442392528711
Fax: +442392529108
sales@rosker.co.uk